🛡️ Safe Gaming

jeebzz Responsible Gaming — Your safety is our commitment

jeebzz believes gaming should be enjoyable and controlled. Our responsible gaming tools keep you safe — from setting limits to self-exclusion.

What is responsible gaming and why does it matter?

Online gaming is a form of entertainment — but like any entertainment, it is important to enjoy it within the right limits. Responsible gaming at jeebzz means playing while respecting your budget, your time, and your mental wellbeing.

We believe that with the right information and the right tools, every player can enjoy games safely. That is why the jeebzz platform includes deposit limits, a time-out feature, self-exclusion, and many other protective measures.

Responsible gaming is not just a rule — it is a value at the heart of everything we offer. Our goal is for every player to have a worry-free, enjoyable, and safe experience.

Core principles of responsible gaming

  • Gaming is for entertainment only, not a source of income
  • Never bet beyond your budget
  • Do not place larger bets trying to win back lost money
  • Take regular breaks and monitor your time
  • If something feels wrong, seek help immediately

Our protection tools and features

Deposit Limits

Set your own limit on how much you can deposit daily, weekly, or monthly. Once a limit is set, it takes effect immediately. Requests to increase a limit are subject to a cooling-off period, to help avoid impulsive decisions.

Time-Out Feature

If you feel you need a break, take a time-out for anywhere between 24 hours and 30 days. During this period your account will be temporarily suspended. Regular breaks support good mental health as part of responsible gaming.

Self-Exclusion

If signs of gaming addiction appear, you can close your account for 6 months or permanently using the self-exclusion tool. Once this decision takes effect, the account cannot be reactivated before the set period is over.

Gaming History and Reports

Track your complete betting history, deposits, and withdrawals. Reviewing your gaming patterns helps you become aware of issues before they develop. Knowing yourself is the first step in responsible gaming.

24/7 Support

Our Bengali-speaking support team is available around the clock via live chat. Feel free to reach out about any gaming-related concerns — we will help without judgement.

Family Protection

We use a strict age verification process to protect minors from gaming. jeebzz is for players aged 21 and above only. Parents can use parental control software on their devices.

Warning signs of problematic gaming

Watch out for these signs

  • Repeatedly spending beyond your budget and cutting back on household expenses
  • Placing larger bets to "win back" lost money
  • Feeling uneasy or anxious when trying to stop gaming
  • Hiding your gaming activity from family and friends
  • Neglecting work, studies, or family responsibilities to game
  • Taking out loans or borrowing money from others for gaming

What should you do in this situation?

If you notice any of the signs above in yourself, do not panic — reaching out for help is a courageous step. Take the following steps:

  • Contact us via live chat and request self-exclusion
  • Lower your deposit limit until you are able to return to a normal state
  • Talk about the problem with a family member or a trusted friend
  • Seek advice from a mental health professional if needed

Steps for setting limits

01

Log in to your account

Log in to your jeebzz account and go to the "Account Settings" menu.

02

Open the Responsible Gaming section

Look for the "Responsible Gaming" option within Settings.

03

Choose the limit you want

Select the tool you need from deposit limits, time-out, or self-exclusion.

04

Confirm

Save your changes — lowering a limit takes effect immediately, while increasing one requires a cooling-off period.

21+ age limit and minor protection

21+

For players aged 21 and above only

You must be at least 21 years old to create an account and play at jeebzz. We verify age at registration and may request additional identity documents in any case of doubt. Gambling by minors is unacceptable both legally and ethically. If there are underage members in your household, please use password protection and parental control software on your devices and keep your login details private. If anyone is concerned about a minor's gaming activity, contact us immediately.

Is gaming an investment or a source of income?

No — gaming is never a guaranteed source of income. The outcome of every game is controlled by a random number generator (RNG), which is entirely random. There is no guaranteed strategy for winning in the long run. Only spend money that, if lost, will not affect your daily life. Responsible gaming means treating gaming as entertainment — not expecting extra income from it.

jeebzz's commitments

We are constantly working to ensure responsible gaming. Our commitments are outlined below:

Ensuring fair play

All our games are operated by a certified RNG and fair play is guaranteed.

Data protection

Your personal and financial information is kept secure through SSL encryption.

Age verification

A strict age verification process prevents minors from accessing the platform.

Impartial support

Providing assistance with empathy and without judgement when gaming problems arise is our commitment.

Easy limit reduction

Lowering limits or self-excluding is immediate and hassle-free — no justification is required.

Awareness messages

During long sessions we send break reminders to help you stay alert.

Contact us for help

Our team is available around the clock to support you with gaming addiction or any related concerns.

Live Chat

Live chat support in Bengali, 24 hours a day, 7 days a week. Talk to our team at any time.

Email Support

Send any responsible gaming requests by email: [email protected]

Based on BST

Our support operates around the clock on Bangladesh Standard Time (UTC+6).

Responsible Gaming FAQ

Log in to your jeebzz account and go to "Account Settings" > "Responsible Gaming". There you can set separate limits for daily, weekly, or monthly deposits. Lowering a limit takes effect immediately. To increase a limit, you will need to wait for the designated cooling-off period.

Yes. When you request self-exclusion, any available balance in your account will be returned to you following the applicable withdrawal rules. Contact us via live chat or email for more details.

A time-out is a temporary break — your account is suspended for anywhere between 24 hours and 30 days, and it reactivates automatically once that period ends. Self-exclusion is a longer-term measure — your account can be closed for 6 months or permanently, and it cannot be reactivated before the set period is over.

Not directly through a family member, but you can set limits yourself and share them with someone in your family. If there is a concerning situation, our support team is ready to assist family members. Contact us via live chat.

Our support team is available 24/7 via live chat. If signs of addiction appear, we will help you immediately with self-exclusion, lowering limits, or temporarily closing your account. We also encourage seeking professional advice for mental health support.

If gaming starts to affect your daily life, relationships, or finances — such as increasing bets to "win back" lost money, hiding your gaming, spending beyond your budget, or being unable to stop — these are warning signs. In this situation, contact us and use the available protection tools.

Play safely — jeebzz is here for you

Play responsibly, enjoy yourself, and stay aware of your limits. Explore jeebzz's games, cricket betting, and slots sections.